Shipping policy

Since we are a new store that recently opened, please allow 1-2 weeks for us to order your item from our distributor and ship your order to you, unless we have it in hand your order will ship in 1-2 days, regardless of the shipping speed selected at checkout. There are exceptions to this policy that we will notify customers of via social media if we are unable to ship your order within said timeframe.

Once your order ships, you will receive an email with the tracking number in it to track the progress of your order.

We ship orders every day of the week 10:00 AM - 8:00 PM PST. 

Please note: The shipping service you select at checkout reflects the shipping speed you are paying for, not the fulfillment time. Your order may ship within 3 business days after it is placed, regardless of whether you selected next day shipping, or standard Media Mail shipping.

International Shipping & Customs

If you've placed an order outside of the United States, your order may be subject to customs/duty fees. Every country has its own set of regulations so please contact your local postal service or customs office to learn more about how your country handles taxes and duties. 

We are not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay customs fees on each item that is ordered. Customers may be responsible for multiple customs charges from their customs office if multiple items are ordered that are shipped separately. These fees are set by your local postal service or customs office and are the responsibility of the customer.

Also, please be aware that there may be rare occurrences where customs will delay the transit time of some packages.

Forwarding Services 

If you place an order to be shipped using any forwarding service, we are not responsible for any lost packages. No refunds will be given in this situation.